You
Build
the
Brand.
We
Run
Everything
Else.
Hiring takes months. Training takes longer. The work doesn't wait. We put real people and a real platform behind your business.
Managed Merchandising
We put boots on the ground. Our field teams execute shelf resets, build displays, verify compliance, and report conditions -- all logged directly into your CentrixIQ dashboard.
- Shelf stocking & planogram execution
- Display builds & seasonal resets
- Pricing & promotion compliance
- Photo documentation & visit reports
- Coverage across your retail footprint
- Real-time reporting in CentrixIQ
Managed Deductions
Deductions pile up fast and most teams don't have time to chase them. Our analysts categorize every deduction, file disputes, follow up with retailers, and recover dollars you'd otherwise write off.
- Full deduction categorization & coding
- Dispute filing & retailer follow-up
- Root cause analysis & trends
- Recovery tracking & resolution
- Monthly recovery reporting
- Seamless CentrixIQ integration
CentrixIQ Concierge
The whole operation, handled. We embed a dedicated team into your business to run ordering, invoicing, deductions, promotions, retailer coordination, and reporting -- end to end.
- Dedicated operations team
- Order processing & invoicing
- Full deduction & trade spend mgmt
- Retailer coordination & comms
- Weekly reporting & reviews
- Scales with your retail footprint
Process
How It Works
Scope the engagement
We learn your business, your retail footprint, your pain points, and where you need help most. Together we define exactly what gets managed and what stays in-house.
Assign your team
We assemble a dedicated team matched to your needs -- field reps, deduction analysts, operations coordinators, or all three. They learn your brand, your accounts, and your workflows.
Go live on CentrixIQ
Everything runs on the same platform your team uses. Every visit, every dispute, every order shows up in your dashboards. Full transparency, zero handoff friction.
Review, refine, scale
Regular operational reviews keep things tight. As your retail footprint grows, your concierge services team scales with you -- no new job postings required.