CPG CRM Built for Channel Sales

Track retailers, manage contacts across broker and distributor networks, and keep full visibility into go-to-market execution — in a CRM designed for CPG, not generic B2B.

A CPG CRM (channel CRM) is a customer relationship management system built for the way consumer packaged goods brands sell — through retailers, brokers, and distributors — rather than the direct, single-buyer pipelines that generic B2B CRMs assume. It models the accounts, partner networks, and go-to-market activity that actually drive CPG revenue, instead of forcing channel sales into a deal-and-contact structure designed for software or services.

CentrixIQ is that CPG CRM. You track retailers, manage contacts across partner networks, log activities, and maintain full visibility into go-to-market execution — with retailer and account profiles that carry full history, contact management, activity tracking, and pipeline visibility. It's designed for the complexity of channel sales, not generic B2B CRM workflows, and it shares data with trade promotions, deductions, retail execution, and analytics in one platform. It goes live in days, not months.

Everything You Need to Manage Channel Sales

Retailer & Account Profiles

Keep a complete profile and full history for every retailer and account in one place, so the whole team knows where each relationship stands.

Contact Management Across Partners

Manage contacts across your broker and distributor networks, not just direct buyers, so no relationship in the channel slips through the cracks.

Activity & Pipeline Tracking

Log activities and maintain full pipeline visibility into go-to-market execution, so you always know what's moving and what's stalled.

Built for Channel Complexity

Designed for the complexity of channel sales — retailers, brokers, and distributors — rather than the generic B2B CRM workflows that assume a single direct buyer.

Connected to Trade & Deductions

Shares account data with trade promotions, deductions, retail execution, and analytics in one platform — so the CRM isn't an island.

AI-Assisted Briefings (IQ)

Ask IQ, the built-in AI assistant, to brief you on any account before a meeting — recent activity, open items, and history — in plain language.

Part of a Unified CPG Platform

A CPG CRM works best when it shares data with the rest of your go-to-market workflow.

CPG CRM Questions

A CPG CRM (channel CRM) is a customer relationship management system built for the way consumer packaged goods brands sell — through retailers, brokers, and distributors — rather than the direct, single-buyer pipelines that generic B2B CRMs assume. It models the accounts, partner networks, and go-to-market activity that actually drive CPG revenue, with retailer and account profiles, contact management, activity tracking, and pipeline visibility in one place.

Generic B2B CRMs assume a direct, single-buyer pipeline — one company sells to one customer. CPG brands sell through layers of retailers, brokers, and distributors, so a channel CRM is built around retailer and account profiles, contacts spread across partner networks, and go-to-market activity rather than a simple deal-and-contact structure. CentrixIQ is designed for that channel complexity instead of forcing it into workflows meant for software or services.

Yes. CentrixIQ manages contacts across your broker and distributor networks, not just direct buyers, with retailer and account profiles that keep full history. You can log activities, track the pipeline, and maintain full visibility into go-to-market execution across every partner in the channel.

Yes. The CRM shares account data with trade promotions, deductions, retail execution, and analytics in one platform. That means the retailers and contacts you manage in the CRM are the same accounts your promotions, deductions, and field activity run against — no duplicate data and no disconnected systems.

CentrixIQ is purpose-built for CPG and goes live in days, not months. The CRM comes with retailer and account profiles, contact management, activity tracking, and pipeline visibility ready to use, and it shares data with trade promotions, deductions, retail execution, and analytics in the same platform from day one.

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